Refund and Return Policy of MIMIESKINNIE

Effective Date: March 12, 2025

At MIMIESKINNIE, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return and refund policy to ensure a seamless shopping experience.

1. Eligibility for Returns

To be eligible for a return:

  • The item must be in its original condition (unused, unworn, unwashed) and with all original tags and packaging intact.
  • The return must be requested within 30 days from the date of purchase.
  • You must provide proof of purchase (e.g., order number or receipt).

2. How to Return an Item

To initiate a return, please follow these steps:

  1. Contact Us: Send us an email at contact@mimieskinnie.xyz with your order number and the reason for the return.
  2. Return Authorization: Once your return request is approved, we will provide you with a Return Authorization Number and return instructions.
  3. Ship the Item Back: Pack the item securely and ship it to the address provided in your return instructions. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defect or an error on our part.

3. Refund Process

Once we receive and inspect the returned item:

  • If the return is approved, your refund will be processed and credited to your original payment method.
  • Refunds may take 5–10 business days to appear in your account, depending on your payment provider.
  • Shipping fees are non-refundable unless the return is due to a defective item or an error on our part.

4. Non-Returnable Items

The following items are non-returnable:

  • Sale or discounted items (unless defective)
  • Gift cards
  • Personalized or custom-made items
  • Items that have been used or worn

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contact@mimieskinnie.xyz with:

  • A description of the issue
  • Photos of the damage/defect We will arrange for a replacement or full refund, including any return shipping costs.

6. Exchanges

At this time, we do not offer direct exchanges. If you would like to exchange an item for a different size or color, please return the item for a refund and place a new order for the desired item.

7. Shipping Costs

Shipping costs are non-refundable unless the return is a result of a mistake on our part (e.g., incorrect or damaged items). You are responsible for the return shipping costs, unless otherwise specified.

8. Changes to This Refund and Return Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy regularly to stay informed of any updates.

9. Contact Us

If you have any questions or need assistance with your return or refund, feel free to contact us: